We are at your disposal to answer all questions and shall make every effort to make it as soon as possible. We support the products with an efficient after sales service.
Cornilleau guarantees the availability of spare parts for at least 10 years. To see availability and to order parts, please communicate with us and we will assist you in the process to make it easier.
10 Year Warranty – Outdoor tables*
This warranty starts the day of purchase and covers all table parts except those susceptible to wear (wheels, posts and net). The table tops are warrantied against excessive distortion (email us for information) and peeling or fading of the white lines.
*For tables bought before 01/03/2016, the warranty is only applicable to the tops. A 3 years warranty is applicable for the stands.
3 Year Warranty – Indoor Tables
This warranty starts the day of purchase. The warranty is limited to parts/components approved by our customer service team and is not applicable in case of damage caused by:
- Normal wear and tear
- Incorrect assembly
- Lack of maintenance
- Use of corrosive products for maintenance
- If the safety and user guidelines haven’t been followed correctly
- If the table collapses due to strong wind in a folded correctly
- If the table has been put upside down or carried alone
- Any other external factor non-related to the quality of the table
For all warranty claims we need the reference and serial number for your table. This can be found on a small white sticker on the underside of one of the tops.
Please send us an email describing the defect together with some photos and reference/serial number for your table so that we can assess your warranty claim.